Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$43,923; not specified; benefits eligible py
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Monitoring critical infrastructure
Environmental systems monitoring
Incident escalation
** The University of Arkansas, Fayetteville is seeking a Data Center Facility Operator to monitor critical infrastructure within their data center, ensuring uninterrupted operations. This role involves managing incoming issues, maintaining security logs, and supporting data center operations. **

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas, Fayetteville is seeking a Data Center Facility Operator to monitor critical infrastructure within their data center, ensuring uninterrupted operations. This role involves managing incoming issues, maintaining security logs, and supporting data center operations. **

Salary

$43,923; Not specified; Benefits Eligible

Skills & Requirements

Must-have

  • monitoring critical infrastructure
  • environmental systems monitoring
  • incident escalation
  • security camera monitoring
  • maintaining security logs

Nice-to-have

  • fostering a welcoming climate
  • nurturing creativity
  • promoting a healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • 1 year experience in a related area
  • Experience in a secure environment
  • Associate's degree or technical training in computer science/related field (preferred)
  • 1 year computer support experience (preferred)

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter