Global Head Of Client Onboarding – Citi Services

Publix Serving (Civica)

New York, New York, United States
Base: $250,000.00 - $500,000.00; bonus/equity: dis...
Ai-powered onboarding platform architecture
Global digital transformation leadership
Api-driven workflow orchestration
This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered, and data-driven client experience

Job Summary

  • This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered, and data-driven client experience.
  • The successful candidate will combine product leadership, technology fluency, and operational excellence to build a scalable onboarding ecosystem leveraging modern digital platforms, APIs, advanced analytics, automation, and AI.
  • Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Matching Summary

This role is responsible for architecting and executing a next-generation global onboarding platform that delivers a digital-first, AI-powered, and data-driven client experience.

Salary

Base: $250,000.00 - $500,000.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life insurance, paid time off packages

Skills & Requirements

Must-have

  • AI-powered onboarding platform architecture
  • Global digital transformation leadership
  • API-driven workflow orchestration
  • Institutional client onboarding experience
  • Cross-functional team management

Nice-to-have

  • Fintech partnership development
  • Agile and DevOps methodology expertise
  • Design thinking for client journeys
  • Thought leadership in banking innovation

Key Requirements

  • Extensive leadership experience in financial services or fintech
  • Proven track record building digital platforms at scale
  • Deep understanding of transaction banking and payments processes
  • Experience operating in complex global matrixed organizations
  • Bachelor's degree required; MBA preferred

Work Rights

Not specified

Tailored Resume

Cover Letter