Not specified; generous discounts; annual incentiv...
Fully remote
Extensive customer service experience
Proactive claim management skills
Strong communication and rapport building
This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey
Job Summary
This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.
The company fosters a learning culture that invests in employee development and offers flexible work arrangements including up to 3 days of remote work.
Employees benefit from a diverse team culture, comprehensive wellbeing programs, and generous leave entitlements including 16 weeks of paid parental leave.
Matching Summary
This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.
Salary
Not specified; Generous discounts; Annual incentive scheme + salary reviews
Skills & Requirements
Must-have
Extensive customer service experience
Proactive claim management skills
Strong communication and rapport building
Nice-to-have
Allied health or rehabilitation background
Empathy and resilience in support roles
Experience with mental health claims
Key Requirements
Extensive customer service experience required
Allied health or case management experience advantageous