Design Operations Manager

Global Relay

New York, United States
Base: $150,000 - $185,000 usd; bonus/equity: corpo...
On-site
Design and research process standardization
Tool and technology evaluation
Team growth initiatives
As a Design Operations Manager, you will play a pivotal role in driving design operations within our established global Design team of 50+ professionals

Job Summary

  • As a Design Operations Manager, you will play a pivotal role in driving design operations within our established global Design team of 50+ professionals.
  • You will work closely with the Chief Design Officer and design leadership team to optimize and scale team processes, fostering improved collaboration, governance, and continuous improvement.
  • We are seeking a highly skilled and energetic individual with experience in large, distributed teams that collaborate seamlessly across multiple time zones.

Matching Summary

As a Design Operations Manager, you will play a pivotal role in driving design operations within our established global Design team of 50+ professionals.

Salary

Base: $150,000 - $185,000 USD; Bonus/Equity: Corporate bonuses; Benefits: Comprehensive health benefits, annual vacation days, paid sick days, maternity/parental leave, commuter benefits, 401(k) with company match, subsidized meal program

Skills & Requirements

Must-have

  • Design and research process standardization
  • Tool and technology evaluation
  • Team growth initiatives
  • Design output quality improvements
  • Design and research impact showcasing
  • Training content creation and delivery
  • Key design metrics tracking

Nice-to-have

  • User-centered design principles
  • Change management principles
  • Enterprise product development experience

Key Requirements

  • 7+ years of experience in DesignOps or related field
  • Portfolio or case study demonstrating expertise
  • Proficiency in tools like Miro, Confluence, Figma
  • Strong foundation in UX and UX Research methodologies
  • Excellent written and verbal communication skills
  • Strong interpersonal skills
  • Ability to drive buy-in and influence stakeholders
  • Strategic thinking and tactical operational expertise
  • Strong problem-solving, organizational, and time management skills
  • Knowledge of change management principles
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

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