Patient Service Representative - Specialty Clinics

Advocate Aurora Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Not specified
High volume patient registration
Insurance plan knowledge
Hipaa compliance adherence
Advocate Aurora Health is seeking a full-time Patient Service Representative for their Specialty Clinics, responsible for creating and maintaining patient records, providing excellent customer service, and ensuring compliance with healthcare regulations. This role offers a structured schedule, no weekend or holiday shifts, and competitive pay

Job Summary

  • The role involves creating the initial electronic health record foundation while preventing duplicate medical records to ensure patient safety.
  • Employees must verify demographic and insurance information, collect co-pays, and educate patients on financial obligations and coverage.
  • Advocate Health offers a comprehensive suite of benefits including medical, dental, vision, retirement plans, and educational assistance.

Matching Summary

Match Score: 85

Advocate Aurora Health is seeking a full-time Patient Service Representative for their Specialty Clinics, responsible for creating and maintaining patient records, providing excellent customer service, and ensuring compliance with healthcare regulations. This role offers a structured schedule, no weekend or holiday shifts, and competitive pay.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health/welfare, and retirement match

Skills & Requirements

Must-have

  • High volume patient registration
  • Insurance plan knowledge
  • HIPAA compliance adherence
  • Electronic health record proficiency
  • Cash handling and payment collection

Nice-to-have

  • Strong customer service recovery skills
  • Ability to work in fast-paced environment
  • Collaborative team communication
  • Problem-solving and independent thinking

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter