Patient Representative, Prn (casual), Bronson Healthcare Group, Battle Creek

Bronson Healthcare Group

Battle Creek, US
**
High school diploma or ged required
Previous customer service experience required
Basic typing at 45 wpm and ten key skills
** Bronson Healthcare Group is seeking a Patient Representative for a part-time, casual role in Battle Creek, where the individual will handle patient registration, financial inquiries, and support patient access needs. The ideal candidate will have customer service experience, familiarity with medical billing and coding, and strong organizational skills. **

Job Summary

  • Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization.
  • The role requires gathering demographic and insurance information, verifying eligibility, scheduling appointments, and collecting payments.
  • Team Bronson is driven by Positivity and seeks compassionate individuals ready to go above and beyond for patients.

Matching Summary

Match Score: 75

** Bronson Healthcare Group is seeking a Patient Representative for a part-time, casual role in Battle Creek, where the individual will handle patient registration, financial inquiries, and support patient access needs. The ideal candidate will have customer service experience, familiarity with medical billing and coding, and strong organizational skills. **

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Previous customer service experience required
  • Basic typing at 45 WPM and ten key skills
  • Knowledge of HIPAA and confidentiality requirements
  • Ability to resolve patient financial issues

Nice-to-have

  • Medical Terminology knowledge preferred
  • CPT and ICD-10 coding experience preferred
  • Certified Healthcare Access Associate (CHAA) preferred
  • Experience with multiple computer applications
  • Analytical skills for problem solving

Key Requirements

  • High school diploma or GED
  • Previous customer service experience
  • Knowledge of revenue cycle components
  • HIPAA compliance knowledge
  • Basic computer skills in Windows environment

Work Rights

Not specified

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