Customer Service Officer/ Licence Testing Officer - Sunshine & Deer Park

VicRoads

Sunshine, Victoria, Australia
Competitive salary; bonus opportunities available;...
Exceptional customer service skills
Strong communication skills
Full valid driver's license (not p plates)
The role involves delivering registration and licensing services face-to-face, by telephone, and in writing according to established policies

Job Summary

  • The role involves delivering registration and licensing services face-to-face, by telephone, and in writing according to established policies.
  • VicRoads is committed to fostering an environment where employees feel valued, engaged, and empowered through diversity and inclusion.
  • Employees receive competitive salary and benefits including opportunities to earn a bonus, salary packaging, and fitness passport discounts.

Matching Summary

The role involves delivering registration and licensing services face-to-face, by telephone, and in writing according to established policies.

Salary

Competitive salary; Bonus opportunities available; Salary packaging and discounts included

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Strong communication skills
  • Full valid driver's license (not P Plates)
  • Intermediate computer literacy
  • Adaptability to change

Nice-to-have

  • Positive can-do attitude
  • Team player mentality
  • Willingness to go above and beyond
  • Interest in corporate change initiatives

Key Requirements

  • Full valid driver's license required
  • Not on P Plates
  • Right to work in Australia
  • Predominantly located in Melbourne or Victoria

Work Rights

Must have right to work in Australia

Tailored Resume

Cover Letter