Stryker Corporation is seeking a Field Service Technician in Fargo, ND, to travel between hospitals, troubleshoot issues, and build customer relationships. The ideal candidate should have technical service experience, strong communication skills, and a commitment to customer satisfaction
Job Summary
As a Field Service Technician providing support for Neptune you will spend the majority of your time traveling between hospitals troubleshooting and resolving customer and product issues building positive relationships and documenting service results.
The environment and culture for this role is fast-paced and you’ll constantly be on the go requiring the ability to solve complex problems while maintaining strong relationships.
The company offers a comprehensive benefits package including medical, dental, vision insurance, tuition reimbursement, and a matching 401(k).
Matching Summary
Match Score: 84
Stryker Corporation is seeking a Field Service Technician in Fargo, ND, to travel between hospitals, troubleshoot issues, and build customer relationships. The ideal candidate should have technical service experience, strong communication skills, and a commitment to customer satisfaction.
Salary
Base: $28.01 - $38.75 USD Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Prescription Drug Insurance, Tuition Reimbursement, 401(k), Paid Vacation/Sick Time, Life Insurance, Disability Insurance, EAP, Wellbeing Program, Employee Stock Purchase Plan
Skills & Requirements
Must-have
Troubleshooting and resolving customer issues
Building positive customer relationships
Documenting service results
Working with bio-hazardous materials
Strong interpersonal and communication skills
Ability to work independently
Proficient in Microsoft Office Applications
Nice-to-have
Self-directed initiators
Analytical problem solvers
Goal-oriented developers
Meticulous documenters
Experience with highly sensitive customer interactions
Key Requirements
Minimum of 3 years technical service or equivalent experience preferred
Bio-medical equipment maintenance, repair and installation experience preferred