Assistant Front Desk Manager

Four Seasons Hotels & Resorts

Beverly Hills, California, United States
Base: $75,000.00 - $82,400.00; bonus/equity: not s...
Onsite
Front desk management experience
Staff scheduling and training
Guest complaint resolution
Four Seasons Hotels & Resorts is seeking an Assistant Front Desk Manager for their Beverly Hills location. The role involves overseeing various Rooms departments, ensuring exceptional guest service, and acting as the manager on duty when senior managers are unavailable

Job Summary

  • The Assistant Front Desk Manager will oversee the activities of various Rooms departments including Front Desk, Housekeeping, and Concierge while ensuring world-class guest experiences.
  • This role requires acting as the manager on duty in the absence of senior managers, handling all emergency situations, safety protocols, and guest interactions with professionalism.
  • Four Seasons offers a robust benefit plan, opportunities for global career growth, and recognition for excellence within a team built on mutual respect and collaboration.

Matching Summary

Match Score: 85

Four Seasons Hotels & Resorts is seeking an Assistant Front Desk Manager for their Beverly Hills location. The role involves overseeing various Rooms departments, ensuring exceptional guest service, and acting as the manager on duty when senior managers are unavailable.

Salary

Base: $75,000.00 - $82,400.00; Bonus/Equity: Not specified; Benefits: Robust benefit plan included

Skills & Requirements

Must-have

  • Front desk management experience
  • Staff scheduling and training
  • Guest complaint resolution
  • Rooms division oversight
  • Financial reconciliation skills

Nice-to-have

  • Passion for luxury hospitality
  • Enthusiasm for guest experiences
  • Ability to work overnight shifts
  • Collaborative team mindset
  • Knowledge of Beverly Hills market

Key Requirements

  • Work authorization required for location
  • Experience managing hotel staff
  • Knowledge of revenue procedures
  • Ability to handle guest billing
  • Supervisory experience in hospitality

Work Rights

Work authorization for the location is required

Tailored Resume

Cover Letter