Client Services Officer

Estia Health

Victoria Point, Queensland, Australia
Not specified (assumed on-site based on job description context).
Friendly customer service skills
Strong record keeping abilities
Sales negotiation experience
Estia Health is seeking a Client Services Officer at their Victoria Point location to serve as the first point of contact for families exploring aged care services. The ideal candidate should possess strong customer service skills, a background in sales, and possibly knowledge of aged care funding, while being part of a community dedicated to enriching the lives of residents

Job Summary

  • The role serves as the primary point of contact for families seeking aged care services and assists them in their journey into residential care.
  • Candidates must demonstrate a track record of success in sales, including strong negotiation skills and the ability to secure new referral sources through cold calling.
  • Estia Health offers extensive benefits including discounted gym memberships, retail savings, employee assistance programs, and health insurance discounts.

Matching Summary

Match Score: 85

Estia Health is seeking a Client Services Officer at their Victoria Point location to serve as the first point of contact for families exploring aged care services. The ideal candidate should possess strong customer service skills, a background in sales, and possibly knowledge of aged care funding, while being part of a community dedicated to enriching the lives of residents.

Skills & Requirements

Must-have

  • Friendly customer service skills
  • Strong record keeping abilities
  • Sales negotiation experience
  • Ability to conduct cold calls

Nice-to-have

  • Knowledge of Aged Care fees
  • Passion for enriching lives
  • Team player mindset

Key Requirements

  • Background checks required
  • Influenza vaccination evidence during flu season

Work Rights

Not specified

Tailored Resume

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