Junior Team Leader – Training & Project Support With Italian And French/german M/f/d

Capita

Sofia, Bulgaria
Italian c1 fluency
French c1 or german c1 fluency
Driving quality and quantity of outputs
Drive the quality and quantity of outputs from assigned customer associates, ensuring they develop specialist knowledge, communication, and process skills

Job Summary

  • Drive the quality and quantity of outputs from assigned customer associates, ensuring they develop specialist knowledge, communication, and process skills.
  • Manage performance, maintain adherence to standards, conduct employee reviews, and oversee quality assurance for customer associates.
  • Benefit from food stamps, additional medical insurance, a friendly work atmosphere, and opportunities for career development within a multinational environment.

Matching Summary

Drive the quality and quantity of outputs from assigned customer associates, ensuring they develop specialist knowledge, communication, and process skills.

Skills & Requirements

Must-have

  • Italian C1 fluency
  • French C1 or German C1 fluency
  • Driving quality and quantity of outputs
  • Performance management and adherence
  • Conducting employee reviews

Nice-to-have

  • Customer-oriented thinking and acting
  • Excellent communication skills
  • Friendly work atmosphere
  • Multinational environment

Key Requirements

  • At least 1 year relevant experience
  • Italian C1
  • French C1 or German C1
  • English B2+

Work Rights

Not specified

Tailored Resume

Cover Letter