Associate Director, Servicenow Platform Engineering - Platform Management

Merck & Co., Inc., Rahway, New Jersey, USA

Telangana, India
Hybrid
Servicenow platform administration
Devops practices
Integration methods
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to achieve new milestones in global healthcare

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to achieve new milestones in global healthcare.
  • The Associate Director will lead initiatives to enhance operational maturity, integrations robustness, instance hardening, quality engineering discipline, and adoption of CI/CD into ServiceNow platform management.
  • This role supports the ServiceNow Value Team function and collaborates closely with various IT teams to ensure effective management and utilization of deployed capabilities across the ServiceNow ecosystem.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to achieve new milestones in global healthcare.

Skills & Requirements

Must-have

  • ServiceNow Platform Administration
  • DevOps practices
  • integration methods
  • operational best practices
  • platform architecture framework
  • governance policies and standards

Nice-to-have

  • passion for using data
  • drive innovation and execution excellence
  • sense of belonging
  • knowledge of Operational Playbooks
  • Atlassian Products

Key Requirements

  • Minimum 10 years relevant work experience
  • MSc or BSc Degree in Computer Science, Data Science, IT, or equivalent
  • At least 1 Certified Implementation Specialist certification across 3 areas
  • Proven ability to lead cross-functional teams
  • Experience with design, development, delivery and support of integration solutions

Work Rights

Not specified

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