Not specified; flexible allowance + mobile benefit...
Not specified (assumed to be hybrid based on job functions)
Working knowledge of it fundamentals
Proficiency in microsoft office applications
Willingness to work shifts including weekends
Pick Network PTE. LTD. is seeking a Service Executive to monitor and manage its nationwide parcel locker network in Singapore. The role requires technical proficiency, strong problem-solving abilities, and effective communication skills, providing opportunities for career growth and development
Job Summary
The role involves monitoring backend systems to proactively detect abnormalities and operational issues across the nationwide parcel locker network.
Candidates will respond to enquiries via hotline and AI chatbot while conducting investigations to ensure accurate root cause analysis.
The company offers flexible allowances, mobile benefits, medical coverage, and holistic learning opportunities for career growth.
Matching Summary
Match Score: 75
Pick Network PTE. LTD. is seeking a Service Executive to monitor and manage its nationwide parcel locker network in Singapore. The role requires technical proficiency, strong problem-solving abilities, and effective communication skills, providing opportunities for career growth and development.
Salary
Not specified; Flexible Allowance and Mobile Benefit included; Medical and Dental Benefit included
Skills & Requirements
Must-have
Working knowledge of IT fundamentals
Proficiency in Microsoft Office applications
Willingness to work shifts including weekends
Analytical mindset for root cause analysis
Nice-to-have
Understanding of parcel locker functionality
Valid driving license
Experience with consumer support channels
Key Requirements
Diploma or ITE certification
Valid driving license (advantage)
Availability for weekend and public holiday shifts