Service Now Business Analyst

JOHNSON CONTROLS

Pune, India
Hybrid
Strong understanding of servicenow modules
Experience with itsm, itam, itom
Ability to translate business problems
We are looking for a ServiceNow Business Analyst to improve platform usage across the organization

Job Summary

  • We are looking for a ServiceNow Business Analyst to improve platform usage across the organization.
  • This role involves gathering requirements and ensuring solutions align with business needs.
  • You will work closely with cross-functional teams to manage backlogs and prioritize work.

Matching Summary

We are looking for a ServiceNow Business Analyst to improve platform usage across the organization.

Skills & Requirements

Must-have

  • Strong understanding of ServiceNow modules
  • Experience with ITSM, ITAM, ITOM
  • Ability to translate business problems

Nice-to-have

  • Strong analytical and problem-solving skills
  • Comfortable working with technical teams
  • Experience in Agile delivery models

Key Requirements

  • 5-7 years of experience as a Business Analyst
  • Recognized BA certifications such as CBAP
  • ServiceNow CSA or ITIL certification is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter