Product Support Specialist (ultrasound)

Philips

Bothell, WA, United States
Base: $100,000 to $160,000; bonus/equity: not spec...
Fully remote
Ultrasound technical troubleshooting
Excellent customer service skills
Ability to multi-task effectively
As a Product Support Specialist, you will be providing expert level technical support to worldwide response centers and field product specialists

Job Summary

  • As a Product Support Specialist, you will be providing expert level technical support to worldwide response centers and field product specialists.
  • You will maximize customer satisfaction with timely monitoring of product reliability and performance data.
  • Philips offers a comprehensive benefits program including generous PTO, 401k matching, and education reimbursement.

Matching Summary

As a Product Support Specialist, you will be providing expert level technical support to worldwide response centers and field product specialists.

Salary

Base: $100,000 to $160,000; Bonus/Equity: Not specified; Benefits: Comprehensive Philips Total Rewards benefits program

Skills & Requirements

Must-have

  • Ultrasound technical troubleshooting
  • Excellent customer service skills
  • Ability to multi-task effectively

Nice-to-have

  • Strong verbal and written communicator
  • Teamwork skills
  • Process and quality improvement experience

Key Requirements

  • Bachelor's / Master's Degree in relevant fields
  • Minimum 3+ years of experience
  • Familiarity with Windows operating systems

Work Rights

Not specified

Tailored Resume

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