As a Client Account Manager, you will be the trusted point of contact for your clients, ensuring they receive consistent communication, proactive guidance, and real value from our services
Job Summary
As a Client Account Manager, you will be the trusted point of contact for your clients, ensuring they receive consistent communication, proactive guidance, and real value from our services.
The company is committed to creating an environment where you'll thrive, offering company camping trips, kombucha on tap, professional development, and a commitment to work-life balance.
Benefits include competitive salary with incentive bonuses, industry-leading PTO, flexible medical/dental/vision plans, 401(k) with employer match, paid volunteer time off, and professional certifications.
Matching Summary
As a Client Account Manager, you will be the trusted point of contact for your clients, ensuring they receive consistent communication, proactive guidance, and real value from our services.
Skills & Requirements
Must-have
Build and maintain strong client relationships
Run regular business reviews
Proactive problem solving
Translate technical concepts to business insights
Collaborate with service and sales teams
Identify opportunities within existing accounts
Use metrics and reporting to demonstrate value
Nice-to-have
IT/technology industry experience
Familiarity with Managed Service Providers
Experience running client strategy meetings
Enjoy great coffee
Key Requirements
Proven experience in account management, client success, sales, or client-facing role