Customer Support Agent With Italian + English + Spanish | Emergency Response For Premium Customers (39h.)
Bosch Rexroth Pty. Ltd.
Barcelona, Spain
Not specified; not specified; benefits include pri...
Hybrid (3 weeks from home - 1 week from the office for candidates in barcelona, madrid, and pontevedra)
Fluency in italian c2 level required
English fluency c1 level required
Spanish language capability b2 level
Bosch Rexroth is seeking a Customer Support Agent fluent in Italian, English, and preferably Spanish, to manage emergency response for premium customers in Barcelona. The position entails coordinating roadside assistance, tracking stolen vehicles, and providing support through high-pressure situations, all within a hybrid work environment
Job Summary
Your mission involves immediately contacting vehicle occupants after accidents and coordinating further emergency measures.
The role includes arranging roadside assistance, replacement cars, and hotels to ensure customer mobility during breakdowns.
Employees receive comprehensive training from day one with an assigned onboarding specialist and access to free psychological support.
Matching Summary
Match Score: 85
Bosch Rexroth is seeking a Customer Support Agent fluent in Italian, English, and preferably Spanish, to manage emergency response for premium customers in Barcelona. The position entails coordinating roadside assistance, tracking stolen vehicles, and providing support through high-pressure situations, all within a hybrid work environment.
Salary
Not specified; Not specified; Benefits include private health insurance at reduced price and free fruits
Skills & Requirements
Must-have
Fluency in Italian C2 level required
English fluency C1 level required
Spanish language capability B2 level
Strong verbal communication skills
Ability to handle stressful situations
Valid EU working permit required
Nice-to-have
Team response mindset
Professional telephone etiquette
User level computer literacy
Commitment to customer satisfaction
Willingness to learn and grow
Key Requirements
Valid EU working permit
Spanish NIE+NUSS number
Italian C2 or bilingual proficiency
English C1 level proficiency
Spanish B2 level proficiency
Work Rights
Must have valid EU working permit and Spanish NIE+NUSS number