Customer Experience Advisor | S1 | Retail Banking | Keighley Branch

Santander UK

Keighley, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service
Effective communication with customers
Day-to-day transactions and queries
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking and innovation

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking and innovation.
  • For our customers, you’ll be a listener and problem solver, assisting with transactions, technology, and protecting them against fraud and scams.
  • Starting salary of £25,000 plus a £500 annual cash allowance, 25 days’ holiday, company-funded pension contributions, and comprehensive wellbeing support.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking and innovation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays, pension, voluntary healthcare, death-in-service benefit, income protection insurance, share plans, staff product discounts, wellbeing support, enhanced family leave.

Skills & Requirements

Must-have

  • outstanding customer service
  • effective communication with customers
  • day-to-day transactions and queries
  • customer fraud and scam protection

Nice-to-have

  • desire to go above-and-beyond
  • effective team working skills
  • flexible, can-do approach
  • openness to broad range of activities
  • ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter