Customer Service Administrator

Ultra Precision Control Systems

Hybrid
Customer service role experience
Well organised
Customer focussed
Ultra Precision Control Systems is seeking a Customer Service Administrator to provide exceptional customer support and manage customer orders within a hybrid work environment. The role involves reconciling orders, processing customer requests, and ensuring effective communication between customers and the company

Job Summary

  • As a key member of the team you will be responsible for delivering an exemplary standard of customer service to all of our customers.
  • The company offers a range of flexible employee benefits along with career development opportunities, including flexible working, holiday options, life assurance, and a pension scheme.
  • Ultra PCS is an equal opportunities employer that values diversity, inclusion, equity and equality, welcoming people from all backgrounds and cultures.

Matching Summary

Match Score: 85

Ultra Precision Control Systems is seeking a Customer Service Administrator to provide exceptional customer support and manage customer orders within a hybrid work environment. The role involves reconciling orders, processing customer requests, and ensuring effective communication between customers and the company.

Skills & Requirements

Must-have

  • Customer service role experience
  • Well organised
  • Customer focussed
  • Works effectively with others
  • Good literacy skills
  • Good communication skills

Nice-to-have

  • Proactively manage own work
  • Use initiative
  • Plans work and delivers on time
  • Supportive and friendly working environment
  • Team events

Key Requirements

  • Experience in a customer service role
  • Using an MRP system
  • Must be able to work in the UK without restrictions
  • Undertake UK National Security Vetting

Work Rights

Must be able to work in the UK without restrictions

Tailored Resume

Cover Letter