Supervisor De Atendimento

Air Liquide

Supervise customer service operations
Lead customer service teams
Manage operational resources
Responsible for supervising customer service and operations, providing operational support to the entire area and leading customer service teams to achieve excellence

Job Summary

  • Responsible for supervising customer service and operations, providing operational support to the entire area and leading customer service teams to achieve excellence.
  • Actively manage area resources, controlling and monitoring operations processes, activities, and performance indicators to ensure contracted results are met according to quality, deadline, and profitability standards.
  • Motivate the team, create strategies for exceeding results, and direct the team to meet all client needs, while monitoring and maintaining the quality of service provided by attendants.

Matching Summary

Responsible for supervising customer service and operations, providing operational support to the entire area and leading customer service teams to achieve excellence.

Skills & Requirements

Must-have

  • supervise customer service operations
  • lead customer service teams
  • manage operational resources
  • monitor performance indicators
  • ensure client satisfaction
  • drive team motivation

Nice-to-have

  • proactive problem solving
  • excellent communication skills
  • foster innovation and creativity
  • collaborative and respectful environment

Key Requirements

  • Completed higher education

Work Rights

Not specified

Tailored Resume

Cover Letter