The role specializes in enhancing the branch customer experience through lobby management, servicing, and sales interactions for retail and business customers
Job Summary
The role specializes in enhancing the branch customer experience through lobby management, servicing, and sales interactions for retail and business customers.
The position is key in driving customer flow, identifying sales opportunities, and supporting overall branch goals while maintaining compliance with regulatory standards.
M&T Bank offers a competitive hourly pay range and promotes an environment that supports belonging and reflects its brand values.
Matching Summary
The role specializes in enhancing the branch customer experience through lobby management, servicing, and sales interactions for retail and business customers.
Salary
Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
branch customer experience management
proactive customer outreach
sales process and lead generation
risk management and fraud prevention
customer servicing interactions
knowledge of financial products
Nice-to-have
strong verbal communication skills
time management and prioritization
ability to build customer trust
promote inclusive work environment
bilingual skills based on branch needs
Key Requirements
High school diploma or equivalent
Minimum 1-2 years retail sales or customer service experience