[lta-itcd] Lead/principal/senior System Analyst, Citizen Systems

Singapore Government (SGGOVTERP)

Singapore, Singapore
Experience in crm domain
Strong analytical and problem-solving skills
Knowledge of crm systems
You will be part of the team to develop the next generation Enterprise Feedback Management System

Job Summary

  • You will be part of the team to develop the next generation Enterprise Feedback Management System.
  • The role involves contributing to the development of EFMS and feedback resolution processes using AI.
  • You will evaluate and perform feasibility studies of multiple CRMs to improve customer experiences.

Matching Summary

You will be part of the team to develop the next generation Enterprise Feedback Management System.

Skills & Requirements

Must-have

  • Experience in CRM domain
  • Strong analytical and problem-solving skills
  • Knowledge of CRM systems

Nice-to-have

  • Experience in design thinking
  • Ability to work collaboratively
  • Adaptability in fast-paced environment

Key Requirements

  • Bachelor's degree in IT or related field
  • Proven experience in business analysis
  • Experience designing CRM solutions

Work Rights

Not specified

Tailored Resume

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