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Worldpay (FIS) is seeking a Product Technical Support Analyst II in Cebu, Philippines, to provide centralized technical support for banking clients and insurance companies in the U.S. The role requires strong troubleshooting skills in hardware, software, and networking, along with effective communication and the ability to work in a hybrid environment.
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Job Summary
Join a Service Desk organization that provides centralized support across core platforms and services, focused on access, connectivity, and end-user productivity.
Troubleshoot and resolve hardware, software, network, Citrix, and VPN issues across multiple channels (calls/chat/tickets), ensuring clear communication and strong customer experience.
At FIS, you can learn, grow and make an impact in your career.
Matching Summary
Match Score: 75
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Worldpay (FIS) is seeking a Product Technical Support Analyst II in Cebu, Philippines, to provide centralized technical support for banking clients and insurance companies in the U.S. The role requires strong troubleshooting skills in hardware, software, and networking, along with effective communication and the ability to work in a hybrid environment.
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