This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication
Job Summary
This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication.
A key focus of the role will be supporting organized collaboration with Aristocrat’s top 40 customers.
Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.
Matching Summary
This role focuses on strengthening relationships with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication.
Skills & Requirements
Must-have
Customer engagement experience
Relationship management skills
Proactive customer engagement
Structured communication
CRM and reporting tools proficiency
Customer health reviews
Nice-to-have
Hospitality industry experience
Gaming industry experience
Technology industry experience
Analytical and meticulous approach
Customer-first approach
Key Requirements
Minimum 2 years' experience
Customer engagement, customer success, or account management