Base: $25 to $38 usd ph; bonus/equity: not specifi...
Onsite
Installation information
Software services
Break-fix activities
This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support
Job Summary
This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support.
The role employs proactive monitoring techniques, offers site support for break-fix activities, and provides expertise in resolving complex issues.
HP offers a comprehensive benefits package for this position, including health insurance, dental insurance, vision insurance, and generous time off policies.
Matching Summary
This role is responsible for improving the customer experience by providing installation information, addressing challenges, and delivering software services across pre-sales, post-sales, and service delivery support.
Salary
Base: $25 to $38 USD per hour; Bonus/Equity: Not specified; Benefits: Health insurance, Dental insurance, Vision insurance, Long term/short term disability insurance, Employee assistance program, Flexible spending account, Life insurance, Generous time off policies
Skills & Requirements
Must-have
Installation information
Software services
Break-fix activities
Proactive monitoring techniques
Technical assistance to third-party providers
Nice-to-have
Customer relationship management
Results orientation
Learning agility
Customer centricity
Digital fluency
Key Requirements
6-8 years of related work experience
High School Diploma/GED or commensurate work experience