Demonstrates excellent customer service skills, responds promptly to customer needs, and handles Will-Call according to procedures
Job Summary
Demonstrates excellent customer service skills, responds promptly to customer needs, and handles Will-Call according to procedures.
Responsible for in-person ticket sales using Ticketmaster for the performance hall and black box, efficiently and courteously answering questions concerning event availability, pricing, and scheduling.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
Matching Summary
Demonstrates excellent customer service skills, responds promptly to customer needs, and handles Will-Call according to procedures.
Skills & Requirements
Must-have
Customer service skills
Cash handling
Ticketmaster usage
In-person ticket sales
Guest complaint resolution
Nice-to-have
Interpersonal skills
Flexibility
Independent work
Proactive initiative
Key Requirements
High School diploma or equivalent
Six (6) months customer service experience
Six (6) months cash handling experience
Previous experience in a similar entertainment venue