Associate Salesforce Administrator

Boeing Aerostructures Australia

Bangalore, India
On-site
Salesforce service cloud administration
Salesforce order management integration
Mulesoft/informatica integration
Own and optimize the Salesforce Service Cloud platform, evolving service operations with AI and automation

Job Summary

  • Own and optimize the Salesforce Service Cloud platform, evolving service operations with AI and automation.
  • Manage integrations, security, and partner with Product, Data, and Engineering teams to deliver scalable improvements.
  • Configure and maintain reports, dashboards, and Lightning apps to provide real-time data updates and optimize user experience.

Matching Summary

Own and optimize the Salesforce Service Cloud platform, evolving service operations with AI and automation.

Skills & Requirements

Must-have

  • Salesforce Service Cloud administration
  • Salesforce Order Management integration
  • MuleSoft/Informatica integration
  • Data Cloud integration
  • Experience Cloud integration
  • Omni-channel deployments
  • Einstein Prompt Builder templates
  • CI/CD pipelines with sfdx, Git

Nice-to-have

  • AI/automation tooling implementation
  • Cross-functional team collaboration
  • Translate business needs to solutions
  • Measure impact and improve operations

Key Requirements

  • 5+ years Salesforce administration experience
  • Salesforce Administrator Certification
  • Hands on experience with Flows
  • Deep Service Cloud experience
  • Data & security minded
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter