This role provides operational leadership and hands-on support for critical production applications within the Site Reliability Center environment
Job Summary
This role provides operational leadership and hands-on support for critical production applications within the Site Reliability Center environment.
The Technical Lead is responsible for owning application operations, managing vendor relationships, and leading incident resolution efforts while acting as a customer-facing expert.
PNC offers comprehensive benefits including medical coverage, 401(k) matching, pension plans, and up to 25 vacation days depending on career level.
Matching Summary
This role provides operational leadership and hands-on support for critical production applications within the Site Reliability Center environment.
Salary
Base: $102,000.00 – $158,700.00; Bonus: Incentive eligible based on company and individual performance; Benefits: Comprehensive medical, dental, vision, 401(k) match, pension, and paid time off
Skills & Requirements
Must-have
Linux RHEL 8/9 administration
Kubernetes infrastructure management
SAS Grid 9.4 M8 installation and upgrades
IBM Spectrum Scale configuration
Shell scripting and ServiceNow usage
Vendor relationship management
Incident and problem resolution leadership
Nice-to-have
Qualtrics administration experience
Strong communication with leadership
Customer-focused technical expertise
Process improvement methodologies
Inclusive workplace culture participation
Key Requirements
Bachelor's degree or equivalent combination of education and experience
3+ years of relevant direct industry experience
No visa sponsorship provided (US work authorization required)