Clinical Information Technology Specialist

Cherry Tree Dental

Madison, WI, United States
Hybrid (primarily remote with occasional travel)
First-line technical support
Troubleshoot hardware, software, network
Support clinical software applications
Cherry Tree Dental is seeking a Clinical Information Technology Specialist to provide technical support for their dental offices. The role primarily involves troubleshooting various IT issues and ensuring that clinical and administrative operations run smoothly, with a focus on customer service and a willingness to learn

Job Summary

  • Provide first-line technical support to dental offices and internal teams, ensuring smooth clinical and administrative operations.
  • Troubleshoot hardware, software, network issues, and support clinical applications like practice management systems.
  • Develop and maintain documentation, asset management systems, and support new office technology rollouts.

Matching Summary

Match Score: 85

Cherry Tree Dental is seeking a Clinical Information Technology Specialist to provide technical support for their dental offices. The role primarily involves troubleshooting various IT issues and ensuring that clinical and administrative operations run smoothly, with a focus on customer service and a willingness to learn.

Skills & Requirements

Must-have

  • First-line technical support
  • Troubleshoot hardware, software, network
  • Support clinical software applications
  • User account management
  • Ticket logging and tracking
  • Knowledge base documentation

Nice-to-have

  • Customer-service oriented
  • Organized and eager to learn
  • Professionalism and patience
  • Positive attitude and teamwork

Key Requirements

  • Associate degree in IT or related field
  • One year of help desk/IT support experience
  • Basic Windows, Microsoft 365, network fundamentals
  • Ability to travel occasionally

Work Rights

Not specified

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