Guest Service Agent

Movenpick Hotel Wellington

Wellington, New Zealand
On-site
High level of customer service
Exceptional organization
Meticulous attention to detail
Movenpick Hotel Wellington is seeking a dynamic Guest Service Agent to enhance its Front Office team. The role involves managing various guest services, ensuring high-quality customer service, and supporting other hotel departments

Job Summary

  • This multi-faceted role is central to our guest experience, requiring a versatile individual capable of seamlessly managing diverse responsibilities across Front Office, with supporting duties in Food & Beverage and Housekeeping.
  • You will be a key representative of our hotel, ensuring a consistently high level of service that our guests have come to expect.
  • Incredible Accor Heartist Benefits including discounted Food & Beverage + Accommodation Worldwide and access to our Employee Assistance Program.

Matching Summary

Match Score: 85

Movenpick Hotel Wellington is seeking a dynamic Guest Service Agent to enhance its Front Office team. The role involves managing various guest services, ensuring high-quality customer service, and supporting other hotel departments.

Skills & Requirements

Must-have

  • High level of customer service
  • Exceptional organization
  • Meticulous attention to detail
  • Excellent communication skills
  • Ability to multitask
  • Full flexibility for rotating roster

Nice-to-have

  • Understanding of ALL loyalty program
  • Proactive and confident personality

Key Requirements

  • Previous hotel Front Office experience advantageous
  • NZ full driving licence
  • Must have full flexibility to work on a rotating roster

Work Rights

Not specified

Tailored Resume

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