Night Guest Service Agent

Minor Hotels Australasia

Singleton, NSW, Australia
Base: $33.38-$46.73 ph depending on day; bonus/equ...
On-site
Demonstrated hotel hospitality background
Exceptional verbal and written communication
Ability to work night shifts and weekends
Minor Hotels Australasia is seeking a Night Guest Service Agent for its Oaks Cypress Lakes Resort in Singleton, NSW. The role involves providing excellent customer service during night shifts, including check-ins, guest assistance, and problem resolution

Job Summary

  • The role involves providing warm reception, smooth check-ins, and personalized recommendations to guests at Oaks Cypress Lakes Resort.
  • Candidates must be fully committed to a dynamic schedule including nights, weekends, and public holidays with minimum 30 hours per week.
  • Minor Hotels offers extensive benefits including career growth programs, global hotel discounts, and wellness support.

Matching Summary

Match Score: 85

Minor Hotels Australasia is seeking a Night Guest Service Agent for its Oaks Cypress Lakes Resort in Singleton, NSW. The role involves providing excellent customer service during night shifts, including check-ins, guest assistance, and problem resolution.

Salary

Base: $33.38-$46.73 per hour depending on day; Bonus/Equity: Not specified; Benefits: Superannuation included

Skills & Requirements

Must-have

  • Demonstrated hotel hospitality background
  • Exceptional verbal and written communication
  • Ability to work night shifts and weekends

Nice-to-have

  • Passion for creating memorable guest experiences
  • Proactive approach to resolving guest issues
  • Polished professional presentation

Key Requirements

  • Working rights within Australia or New Zealand required
  • Background in high-quality hotel service delivery
  • Availability for 10-hour night shifts

Work Rights

Must have working rights within Australia or New Zealand

Tailored Resume

Cover Letter