Service Advisor/ Executive| Automotive | JL

ELITEZ PTE. LTD.

Singapore
Base: $3,000-$4,300; bonus/equity: not specified; ...
Not specified (likely on-site given the nature of the role)
Primary point of contact for service customers
Manage full-service journey from reception to handover
Identify and maximize upselling opportunities
The Service Advisor/Executive position at ELITEZ PTE. LTD. in Singapore involves managing customer service interactions in the automotive sector, ensuring a premium experience and efficient workshop operations. Candidates need relevant automotive qualifications and experience, with a salary range of $3000-$4300

Job Summary

  • The role serves as the primary point of contact ensuring a professional and premium brand experience for all service customers.
  • Responsibilities include managing the full-service journey, explaining technical issues clearly, and maximizing upselling opportunities for additional services.
  • The position requires assisting the Aftersales Manager with daily operations, monitoring KPIs, and acting as a deputy when needed.

Matching Summary

Match Score: 75

The Service Advisor/Executive position at ELITEZ PTE. LTD. in Singapore involves managing customer service interactions in the automotive sector, ensuring a premium experience and efficient workshop operations. Candidates need relevant automotive qualifications and experience, with a salary range of $3000-$4300.

Salary

Base: $3000-$4300; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Primary point of contact for service customers
  • Manage full-service journey from reception to handover
  • Identify and maximize upselling opportunities

Nice-to-have

  • Proactive communication with customers
  • Support implementation of process improvements
  • Assist in daily workshop operations oversight

Key Requirements

  • Minimum NTC 2/NITEC in Automotive or equivalent
  • Minimum 2 years of relevant experience
  • Valid Class 3 driving license
  • Proficient in MS Office
  • Good knowledge of car components

Work Rights

Not specified

Tailored Resume

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