Applied Materials is seeking a Technical Product Support Engineer in Hwaseong, KOR, responsible for providing technical support and documentation for semiconductor and display manufacturing equipment. The role involves direct customer interaction, troubleshooting, and presenting performance data, with a strong emphasis on problem-solving and collaboration
Job Summary
Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs and upgrades.
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel.
Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and/or testing of a new hardware, process or software design.
Matching Summary
Match Score: 85
Applied Materials is seeking a Technical Product Support Engineer in Hwaseong, KOR, responsible for providing technical support and documentation for semiconductor and display manufacturing equipment. The role involves direct customer interaction, troubleshooting, and presenting performance data, with a strong emphasis on problem-solving and collaboration.
Skills & Requirements
Must-have
Technical support for customer escalations
Fleet performance monitoring
System installation and upgrades
Intermediary between customer and Division
Alpha and Beta site support
Nice-to-have
Supportive work culture
Career development opportunities
Pushing boundaries of materials science
Key Requirements
Conceptual and practical expertise in own discipline