The role involves acting as a strategic partner to leadership to ensure excellence in the employee journey and well-being within corporate environments
Job Summary
The role involves acting as a strategic partner to leadership to ensure excellence in the employee journey and well-being within corporate environments.
Candidates will conduct periodic inspections of client premises and monitor facility vendors to guarantee high-quality services and identify improvement opportunities.
The position requires transforming data from satisfaction indicators and internal NPS into strategic insights to drive decision-making and organizational culture.
Matching Summary
The role involves acting as a strategic partner to leadership to ensure excellence in the employee journey and well-being within corporate environments.
Skills & Requirements
Must-have
Facilities Management experience
Vendor management for cleaning and maintenance
KPI monitoring and satisfaction analysis
CRM systems knowledge
Google Sheets proficiency
Executive support capabilities
Nice-to-have
Advanced dashboard creation skills
Corporate hospitality background
Event planning and engagement campaigns
Spanish language proficiency
High-volume corporate operations experience
Key Requirements
Bachelor's degree in Administration, Communication, Marketing, Psychology, or Hotel Management
Proven experience in Facilities Management with vendor oversight
Experience with Employee Experience (EX) or corporate operations