Customer Experience Coordinator F/t

TJ Maxx

Lancaster, PA, USA
Base: $13.00 to $13.50 ph; bonus/equity: not speci...
Promoting excellent customer experience
Engaging and interacting with customers
Maintaining a clean and organized store
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store ensuring prompt, courteous customer service

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store ensuring prompt, courteous customer service.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role-modeling outstanding customer service.
  • Partners with Management on Associate training needs to increase effectiveness and ensures adherence to all labor laws, policies, and procedures.

Matching Summary

Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store ensuring prompt, courteous customer service.

Salary

Base: $13.00 to $13.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance

Skills & Requirements

Must-have

  • Promoting excellent customer experience
  • Engaging and interacting with customers
  • Maintaining a clean and organized store
  • Training and mentoring Associates

Nice-to-have

  • Team player
  • Positive internal and external customer experience

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Strong understanding of merchandising techniques
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter