Head Of Technical Support Distribution Automation Solutions

HITACHI ENERGY SERVICES SP. Z O.O.

Krakow, Lesser Poland, Poland
Fully remote
Lead global technical support engineers
Experience in customer support services
Solid technical understanding of rtu products
You will be responsible for ensuring high-quality support services and continuous team development

Job Summary

  • You will be responsible for ensuring high-quality support services and continuous team development.
  • Facilitate close collaboration between R&D and Technical Support to enhance customer satisfaction.
  • We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing.

Matching Summary

You will be responsible for ensuring high-quality support services and continuous team development.

Skills & Requirements

Must-have

  • Lead global Technical Support Engineers
  • Experience in customer support services
  • Solid technical understanding of RTU products

Nice-to-have

  • Fluent in German
  • Experience in international organizations
  • Excellent communication and leadership skills

Key Requirements

  • Master’s or Bachelor’s degree in relevant field
  • Minimum 3–5 years of management experience
  • Fluent in English (written and spoken)

Work Rights

Not specified

Tailored Resume

Cover Letter