Customer Support Trainee

MOTOROLA SOLUTIONS

German and english proficiency
Critical thinking and problem-solving
Customer management applications
The Customer Care team provides multilingual support via call, chat, and email to prospects, customers, and partners

Job Summary

  • The Customer Care team provides multilingual support via call, chat, and email to prospects, customers, and partners.
  • As a Customer Support Trainee, responsibilities include managing inquiries, triaging cases, and collaborating with internal stakeholders.
  • Motorola Solutions is committed to a people-first and community-focused culture, empowering employees to do their best work.

Matching Summary

The Customer Care team provides multilingual support via call, chat, and email to prospects, customers, and partners.

Skills & Requirements

Must-have

  • German and English proficiency
  • Critical thinking and problem-solving
  • Customer management applications
  • PartnerEmpower program inquiries
  • EMEA region partner contact

Nice-to-have

  • People-first culture
  • Community-focused
  • Authentic self-expression
  • Innovative thinking

Key Requirements

  • Proficiency in written and spoken German and English
  • Demonstrated critical thinking
  • Exceptional communication skills
  • Composed and confident demeanor under pressure
  • High degree of self-motivation

Work Rights

Not specified

Tailored Resume

Cover Letter