Vehicle Replacement Specialist

audatex.us

Virtual Canada
Fully remote
Bilingual english and french fluency required
1-2 years customer service experience
Accurate data entry for vehicle reports
The role serves as the primary point of contact for insurance clients requesting vehicle replacement reports for total loss claims

Job Summary

  • The role serves as the primary point of contact for insurance clients requesting vehicle replacement reports for total loss claims.
  • Agents are responsible for producing accurate vehicle replacement reports using online research, internal systems, and outbound calls to dealerships.
  • Solera is a global leader processing over 300 million digital transactions annually with a dedicated team fostering an innovative culture.

Matching Summary

The role serves as the primary point of contact for insurance clients requesting vehicle replacement reports for total loss claims.

Skills & Requirements

Must-have

  • Bilingual English and French fluency required
  • 1-2 years customer service experience
  • Accurate data entry for vehicle reports
  • Strong mathematical aptitude for calculations
  • Remote work with shift flexibility

Nice-to-have

  • Analytical and detail-oriented mindset
  • Ability to build rapport with partners
  • Commitment to continuous learning
  • Strong time management skills
  • Experience with internal knowledge bases

Key Requirements

  • High School diploma or GED required
  • College degree preferred
  • Bilingual fluency in French and English mandatory
  • 1-2 years of customer service experience
  • Proficiency in Windows OS and Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter