Base: $18.85 - $28.30 ph; bonus/equity: not specif...
Not specified (assumed to be in-office based on job duties).
Schedule future appointments and requisitions
Document patient information in epic/idx systems
Answer telephone promptly within 3 rings
Advocate Health is seeking a full-time Patient Customer Representative in Aurora, IL, focused on appointment scheduling, patient communications, and administrative support within a behavioral health setting. The ideal candidate should possess strong customer service skills, a high school diploma or GED, and preferably have healthcare experience
Job Summary
The role involves executing patient scheduling duties and documenting information within the IDX system following specific provider guidelines.
Employees are responsible for checking out patients, reviewing after-visit summaries, and providing information related to MyChart enrollment.
Advocate Health offers a comprehensive suite of total rewards including competitive compensation, generous retirement offerings, and educational assistance programs.
Matching Summary
Match Score: 75
Advocate Health is seeking a full-time Patient Customer Representative in Aurora, IL, focused on appointment scheduling, patient communications, and administrative support within a behavioral health setting. The ideal candidate should possess strong customer service skills, a high school diploma or GED, and preferably have healthcare experience.
Salary
Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match
Skills & Requirements
Must-have
Schedule future appointments and requisitions
Document patient information in EPIC/IDX systems
Answer telephone promptly within 3 rings
Follow department protocol for communications
Monitor In-Basket for messages
Nice-to-have
Pleasant and well developed customer service skills