Base: $16.00 ph; bonus/equity: may be eligible for...
Fully remote
6 months customer service experience
High school diploma or ged
Hardwired ethernet connection required
Conduent Business Services is seeking a Remote Healthcare Call Center Representative to assist individuals with healthcare inquiries, particularly related to Medicare benefits. Ideal candidates will possess empathy, problem-solving skills, and a minimum of six months of customer service experience
Job Summary
This role involves answering calls regarding healthcare benefits, Medicare enrollments, billing, claims, and other services.
The position requires successfully learning 15-20 systems while managing an average of 30-40 calls per day.
Employees receive medical, dental, and vision benefits starting on the first day of employment with a pay rate of $16.00 per hour.
Matching Summary
Match Score: 75
Conduent Business Services is seeking a Remote Healthcare Call Center Representative to assist individuals with healthcare inquiries, particularly related to Medicare benefits. Ideal candidates will possess empathy, problem-solving skills, and a minimum of six months of customer service experience.
Salary
Base: $16.00 per hour; Bonus/Equity: May be eligible for bonus based on business need; Benefits: Medical, Dental, Vision available day 1, PTO accrued after 180 days
Skills & Requirements
Must-have
6 months customer service experience
High school diploma or GED
Hardwired ethernet connection required
25 Mbps download and 10 Mbps upload speed
Quiet distraction-free workspace
Complete mandatory paid training program
Nice-to-have
Natural empathy for helping others
Previous call center experience
Strong problem-solving skills
Ability to multi-task effectively
Politeness and focus on servicing callers
Key Requirements
Minimum 6 months customer service experience
High school diploma, GED, or college degree
Successful background check completion
Computer equipment provided by company
Must pass customer service assessment and typing test