Base: $22.97 - $33.38 usd; bonus/equity: not speci...
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Telephone-based customer service
Specimen transportation
Accessioning specimens
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Navos is seeking a Client Service Representative Lab Courier in Tacoma, WA, who will manage customer service for Laboratories Northwest, ensuring patient confidentiality and effective specimen handling. The role requires a high school diploma, relevant experience in customer service or laboratory settings, and a valid Washington State driver’s license.
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Job Summary
The Customer Service Rep (CSR) Lab Courier is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained.
The incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients.
Join a team that shares your calling at MultiCare, where you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities.
Matching Summary
Match Score: 75
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Navos is seeking a Client Service Representative Lab Courier in Tacoma, WA, who will manage customer service for Laboratories Northwest, ensuring patient confidentiality and effective specimen handling. The role requires a high school diploma, relevant experience in customer service or laboratory settings, and a valid Washington State driver’s license.
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Salary
Base: $22.97 - $33.38 USD; Bonus/Equity: Not specified; Benefits: Competitive benefits package including medical, dental, retirement, and paid time off.
Skills & Requirements
Must-have
Telephone-based customer service
Specimen transportation
Accessioning specimens
Courier vehicle maintenance
Nice-to-have
Teamwork and collaboration
Patient confidentiality
Meaningful work environment
Key Requirements
High School diploma or equivalent
Minimum one (1) year of experience in a laboratory setting or providing customer service support