1+ years project management experience with workday
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REWI MET e.V is seeking a French-speaking Customer Success Manager to join their remote team in Warsaw, Poland. The ideal candidate will have significant customer-facing experience, particularly in consulting or account management, and will be responsible for enhancing customer relationships and ensuring satisfaction with Workday products.
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Job Summary
The Customer Success Manager acts as the primary liaison between Professional Services, Product Management, and customers to ensure maximum value from Workday products.
This role involves developing success plans that outline critical success factors, metrics, and recommendations while driving resolution on raised customer concerns.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers, combined with competitive compensation including bonuses and stock grants.
Matching Summary
Match Score: 75
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REWI MET e.V is seeking a French-speaking Customer Success Manager to join their remote team in Warsaw, Poland. The ideal candidate will have significant customer-facing experience, particularly in consulting or account management, and will be responsible for enhancing customer relationships and ensuring satisfaction with Workday products.
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Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described
Skills & Requirements
Must-have
3-5 years customer facing services role
Fluency in French and English languages
1+ years project management experience with Workday
Experience resolving issues at executive levels
Ability to chair meetings with executive leadership
Nice-to-have
Functional domain expertise with Financials
Experience in complex software or SaaS environment
Account management and adoption planning experience