Customer Success Manager - French Speaking

REWI MET e.V

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
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3-5 years customer facing services role
Fluency in french and english languages
1+ years project management experience with workday
** REWI MET e.V is seeking a French-speaking Customer Success Manager to join their remote team in Warsaw, Poland. The ideal candidate will have significant customer-facing experience, particularly in consulting or account management, and will be responsible for enhancing customer relationships and ensuring satisfaction with Workday products. **

Job Summary

  • The Customer Success Manager acts as the primary liaison between Professional Services, Product Management, and customers to ensure maximum value from Workday products.
  • This role involves developing success plans that outline critical success factors, metrics, and recommendations while driving resolution on raised customer concerns.
  • Workday offers a flexible work approach requiring at least 50% time in-office or with customers, combined with competitive compensation including bonuses and stock grants.

Matching Summary

Match Score: 75

** REWI MET e.V is seeking a French-speaking Customer Success Manager to join their remote team in Warsaw, Poland. The ideal candidate will have significant customer-facing experience, particularly in consulting or account management, and will be responsible for enhancing customer relationships and ensuring satisfaction with Workday products. **

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 3-5 years customer facing services role
  • Fluency in French and English languages
  • 1+ years project management experience with Workday
  • Experience resolving issues at executive levels
  • Ability to chair meetings with executive leadership

Nice-to-have

  • Functional domain expertise with Financials
  • Experience in complex software or SaaS environment
  • Account management and adoption planning experience
  • Strong collaboration across corporate functions
  • Sun-drenched optimism and drive for culture

Key Requirements

  • Bachelor degree or equivalent work experience
  • Warsaw based only location requirement
  • Travel up to 15% capability

Work Rights

Not specified

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