Job Summary

• You’ll start your journey in one of our branches, providing face‑to‑face support to customers, offering reassurance, guidance and practical support.
• We don’t expect you to know everything about banking — we’ll teach you; what matters is being calm under pressure, adaptable, and empathetic.
• We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15%, an annual performance-related bonus, private medical benefit with BUPA, and share schemes.

Matching Summary

Salary

Base: £15720 - £16170 after 6 months; Bonus/Equity: Annual performance-related bonus; Benefits: Generous pension, private medical, share schemes, 22 days holiday

Skills & Requirements

Key Requirements

• minimum of 12 months customer service experience
• relevant transferable experience encouraged

Work Rights