Alternance - Coordinateur Des Opérations E-commerce – Europe – Septembre 2026 – H/f/x

Chanel

Paris, France
E-commerce operations monitoring
Customer service case resolution
Back office data monitoring
Our mission is to guarantee the smooth execution of each order by monitoring physical and IT flows and collaborating with various teams

Job Summary

  • Our mission is to guarantee the smooth execution of each order by monitoring physical and IT flows and collaborating with various teams.
  • We are building the best E-Commerce experience in the world of Luxury through projects in Online Payment & financial flow, Fulfillment & delivery, and Client service.
  • We are committed to creating an inclusive culture that fosters personal growth and development while contributing to collective performance.

Matching Summary

Our mission is to guarantee the smooth execution of each order by monitoring physical and IT flows and collaborating with various teams.

Skills & Requirements

Must-have

  • E-commerce operations monitoring
  • Customer service case resolution
  • Back office data monitoring
  • Liaison between EU HQ and countries
  • E-commerce data analysis

Nice-to-have

  • Dynamic and reactive attitude
  • Strong organizational skills
  • Excellent interpersonal skills
  • Analytical mindset
  • Good writing skills
  • Inclusive company culture

Key Requirements

  • BAC+4 / BAC+5 higher education
  • Professional level English proficiency
  • Knowledge of OMS, WMS, and TMS systems

Work Rights

Not specified

Tailored Resume

Cover Letter