Cs Officer (call Centre - Insurance) At Insurance

Me2Works

Sheung Wan, Hong Kong
On-site
Insurance enquiry handling
Policy eligibility
Case status updates
Mainly responsible for insurance enquiry - general enquiry, policy eligibility, case status and etc by all channel such as phone, email and etc

Job Summary

  • Mainly responsible for insurance enquiry - general enquiry, policy eligibility, case status and etc by all channel such as phone, email and etc.
  • Assist in network provider and panel medical services support, follow up and liaise with relevant parties.
  • Provide quality customer services to our customers & corporate clients.

Matching Summary

Mainly responsible for insurance enquiry - general enquiry, policy eligibility, case status and etc by all channel such as phone, email and etc.

Skills & Requirements

Must-have

  • insurance enquiry handling
  • policy eligibility
  • case status updates
  • customer service skills

Nice-to-have

  • proactive and independent work
  • team player attitude
  • quality customer service

Key Requirements

  • Diploma or above
  • 2 years or above experience
  • customer services/ insurance/ medical industry experience
  • Excellent command of written and spoken English/ Mandarin

Work Rights

Not specified

Tailored Resume

Cover Letter