Customer Service Representative

Dewitt Animal Hospital

Tarzana, CA, United States
$18.00 – $23.00 ph
**
Greet clients and pets warmly
Answer multi-line phones
Schedule appointments and procedures
** Dewitt Animal Hospital is seeking a part-time Customer Service Representative to provide exceptional client service and manage patient coordination tasks in Tarzana, CA. Ideal candidates should possess strong communication skills, a compassionate demeanor, and relevant customer service experience, preferably in veterinary settings. **

Job Summary

  • Greet clients and pets warmly and professionally, answer multi-line phones promptly, and schedule appointments and procedures efficiently.
  • Process invoices and payments, explain charges, and balance the cash drawer while maintaining knowledge of routine service fees.
  • Maintain an organized and effective appointment schedule, identify urgent cases, and coordinate follow-up visits and ongoing care.

Matching Summary

Match Score: 75

** Dewitt Animal Hospital is seeking a part-time Customer Service Representative to provide exceptional client service and manage patient coordination tasks in Tarzana, CA. Ideal candidates should possess strong communication skills, a compassionate demeanor, and relevant customer service experience, preferably in veterinary settings. **

Salary

$18.00 – $23.00 per hour

Skills & Requirements

Must-have

  • Greet clients and pets warmly
  • Answer multi-line phones
  • Schedule appointments and procedures
  • Maintain client and patient records
  • Process invoices and payments
  • Keep reception areas clean and organized

Nice-to-have

  • Friendly, professional, and compassionate demeanor
  • Ability to stay calm in fast-paced environment
  • Team-oriented attitude with a positive mindset
  • Attention to detail and accuracy

Key Requirements

  • High school diploma or GED required
  • Customer service experience required
  • Minimum 3 years of customer service experience preferred
  • Ability to stand, walk, and sit for extended periods
  • Ability to lift up to 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter