Senior/Assistant Manager, Service Operations

SINGAPORE NATIONAL EYE CENTRE PTE LTD

Singapore, Singapore
Not specified (assumed in-office due to the nature of the role).
3-5 years healthcare operations experience
Supervisory role experience required
Bachelor's degree from recognized university
The Singapore National Eye Centre Pte Ltd is seeking a Senior/Assistant Manager for Service Operations in Singapore. The role involves overseeing clinic operations, staff management, and project management to ensure high-quality patient service and operational efficiency

Job Summary

  • The role ensures smooth clinic operations by managing patient services, KPIs, and service recovery initiatives.
  • Candidates will oversee staff recruitment, training, appraisal, and wellbeing while fostering a culture of operational excellence.
  • The position involves leading innovation projects, conducting system UATs, and developing new workflows to enhance patient experience.

Matching Summary

Match Score: 85

The Singapore National Eye Centre Pte Ltd is seeking a Senior/Assistant Manager for Service Operations in Singapore. The role involves overseeing clinic operations, staff management, and project management to ensure high-quality patient service and operational efficiency.

Skills & Requirements

Must-have

  • 3-5 years healthcare operations experience
  • Supervisory role experience required
  • Bachelor's degree from recognized university
  • Patient service operations management
  • Staff recruitment and training oversight

Nice-to-have

  • Passion for streamlining processes
  • Ability to manage high stress situations
  • Strong interpersonal communication skills
  • Experience in dynamic working environment
  • Proactive problem-solving mindset

Key Requirements

  • Bachelor's degree in any discipline
  • 3-5 years healthcare operations experience
  • Prior supervisory role experience
  • Healthcare industry background preferred

Work Rights

Not specified

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