Hotel Assistant Manager

Four Seasons Hotels Ltd

Venice, Italy
Base: competitive salary + wages; bonus/equity: no...
Front office operations management
Guest services coordination
Manager on duty responsibilities
The Hotel Assistant Manager oversees daily Front Office, Guest Services, and Concierge operations to ensure a seamless luxury guest experience consistent with Four Seasons standards

Job Summary

  • The Hotel Assistant Manager oversees daily Front Office, Guest Services, and Concierge operations to ensure a seamless luxury guest experience consistent with Four Seasons standards.
  • The role includes managing team members, coordinating guest services, handling emergencies as Manager on Duty, and ensuring financial and operational accuracy.
  • Four Seasons offers a competitive salary, comprehensive benefits, excellent training and development opportunities, employee discounts, and complimentary meals and dry cleaning.

Matching Summary

The Hotel Assistant Manager oversees daily Front Office, Guest Services, and Concierge operations to ensure a seamless luxury guest experience consistent with Four Seasons standards.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package, employee discount, complimentary meals and dry cleaning

Skills & Requirements

Must-have

  • Front Office operations management
  • Guest Services coordination
  • Manager on Duty responsibilities
  • Team leadership and training
  • Financial and credit procedure oversight
  • Fluency in English and Italian

Nice-to-have

  • Strong interpersonal skills
  • Problem-solving abilities
  • Attention to detail
  • Ability to perform under pressure
  • Cross-functional collaboration

Key Requirements

  • 2–3 years luxury hospitality supervisory experience
  • Experience in Rooms Division management
  • Knowledge of PMS platforms such as OPERA
  • Legal right to work in Italy

Work Rights

Legal right to work in Italy required

Tailored Resume

Cover Letter