Senior Manager, Customer Marketing

AUTODESK CONSTRUCTION CLOUD

Multiple Locations
Base: $124,000 - $221,430; bonus/equity: annual ca...
Customer advocacy programs
Executive engagement initiatives
Customer storytelling ecosystem
This role is central to Autodesk’s commitment to putting customers first and will elevate how customer voices are represented, activated, and celebrated across the organization

Job Summary

  • This role is central to Autodesk’s commitment to putting customers first and will elevate how customer voices are represented, activated, and celebrated across the organization.
  • You will oversee customer advocacy programs, executive engagement initiatives such as the Construction Executive Council (CXC), and flagship customer recognition programs including Autodesk’s 40 Under 40 Awards and Design and Make Awards.
  • The ideal candidate is strategically creative —able to connect customer narratives to business outcomes—while also bringing the operational rigor needed to scale programs globally.

Matching Summary

This role is central to Autodesk’s commitment to putting customers first and will elevate how customer voices are represented, activated, and celebrated across the organization.

Salary

Base: $124,000 - $221,430; Bonus/Equity: Annual cash bonuses, commissions for sales roles, stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer advocacy programs
  • Executive engagement initiatives
  • Customer storytelling ecosystem
  • Global program scaling
  • Cross-functional leadership

Nice-to-have

  • Strategic creativity
  • Operational rigor
  • Building trust and influence
  • Data-driven decision making
  • Customer-centric mindset

Key Requirements

  • 12+ years experience in customer marketing or related field
  • 5+ years experience managing teams
  • Experience building and scaling customer advocacy programs
  • Experience leading cross-functional initiatives
  • Experience building scalable processes and systems
  • Experience establishing KPIs and reporting frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter