Full - Time Customer Service Representative (remote Fl)
Oscar Health
Florida, United States
Base: $19.00 ph; bonus/equity: not specified; bene...
Fully remote
1+ years high-volume customer service experience
6+ months healthcare industry experience
High school diploma or ged required
Oscar Health is seeking a Full-Time Customer Service Representative for its Member and Provider Services team in Florida, focusing on customer interactions and back-office tasks in a remote setting. The role requires at least one year of customer service experience, with a preference for candidates with healthcare experience and bilingual abilities
Job Summary
Oscar Health is hiring a Full-Time Customer Service Representative to join the Member and Provider Services team with a focus on serving members.
The role involves managing an assigned caseload, handling customer interactions across multiple channels, and ensuring compliance with regulatory standards for Personal Health Information.
Employees are eligible for comprehensive benefits including medical, dental, vision, paid holidays, sick time, parental leave, and a 401(k) plan.
Matching Summary
Match Score: 85
Oscar Health is seeking a Full-Time Customer Service Representative for its Member and Provider Services team in Florida, focusing on customer interactions and back-office tasks in a remote setting. The role requires at least one year of customer service experience, with a preference for candidates with healthcare experience and bilingual abilities.
Salary
Base: $19.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 15 days vacation accrual, 401(k)
Skills & Requirements
Must-have
1+ years high-volume customer service experience
6+ months healthcare industry experience
High school diploma or GED required
Nice-to-have
Bilingual in Spanish and English proficiency
Strong quantitative and analytical problem-solving skills
Advanced Google Suite or Microsoft Office capabilities